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Home»United Kingdom
United Kingdom

Ambulance staff say patients are dying in their care due to hospital handover delays

News RoomBy News RoomApril 5, 2025
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The situation concerning ambulance staff in the United Kingdom has been a complex issue, as reflected in the survey conducted by UNISON. The United Nations Office for Uniting Progress (UNISON) surveyed approximately 600 road ambulance staff in the UK, highlighting a concerning trend in delays impacting patients’ care. The findings revealed that nearly one in twenty (4.7%) of the surveyed staff reported that patients had died in their care within the previous twelve months due to delays in being handed over to hospitals. Similarly, 67.9% of staff indicated that patients they were caring for had deteriorated, likely on account of the long waiting times.

This situation is exacerbated by the lack of social care available to vulnerable patients. UNISON’s general secretary Christina McAnea articulated this issue in her remarks, stating that overcrowded hospitals cause patients to沧ish themselves, necessitating more beds to admit those arriving at the ambulatory evening and causing delays. Her remarks underscore "? A&E departments are frequently overwhelmed, rendering unnecessary queues for these patients and leaving them in waiting {@& 15}

The lack of social care is a significant factor in the current situation. Elderly individuals trended to nf-hospital due to the absurdity of nowhere else for them to go. As a result, they were unable tohasm appropriatelydischarge their patients due to the lack of care packages but had to wait longer.do not(attributes to unavailable caretakers.

The situation has been exacerbated by recent events. In 2022, a patient dying after waiting over two hours in an ambulance outside a Leicester emergency department added to the current concerning issues. Similarly, Wednesday evening in the West Midlands saw two deaths waiting for an ambulance. These incidents highlight the growing crisis at the heart of the bedtime are patients who have to wait over six hours or more when handed over to A&E during the previous year.

According to the survey, over half (53%) of the staff mentioned the longest waiting time for a patient during the previous year was six hours or more. Several incidents highlight how crucial this is for emergency services. One staff member described a full 12-hour shift of queuing outside the hospital as soul-grabbing. It described this workload as tiring, repetitive, and unsatisfactory for patients. Another wrote, “It is mentally draining to constantly carry patients through this waiting mess.Watching them deteriorate is deeply depressing.”

This raises questions about the impact of such delays on the healthcare system. The spokesperson for the Department of Health and Social Care echoed/fa

Conclusion:

The communication and quality of care provided by road ambulance staff, particularly in managing waiting periods for emergencies, are crucial. The UNISON survey and the subsequent misconduction reveal a significant need for improvement in this area to ensure patients are not only protected but also treated obtained when care is delayed. This underscores the importance of restructuring healthcare services to address the systemic issues involved, including the role of social and community care in improving access to urgent treatment. Furthermore, the need for an urgent and effective plan to address current challenges promotes accountability and strengthened

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