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Greece cuts emergency care waiting times by using QR codes, bracelets to prioritise patients

News RoomBy News RoomJuly 30, 2025
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Greece Updates Emergency Services with Bracelet-Driven System

Greece has introduced a groundbreaking emergency services update to reduce wait times in public hospitals, a move that reflects the country’s commitment to improving healthcare efficiency and patient safety. Using a system that tracks patients in the emergency departments through bracelets, the health officials aim to turn the state of emergency care into a norm.

Implementing from mid-July, the program involves 10 hospitals, with the first launch starting in May. The bracelet system allows patients to receive a ticket that tracks their emergency journey, which includes a QR code used in all stages of service.קרו.greece

This service has been a significant driver of improvement, capitalizing on the country’s progress in emergencies. Consequently, waiting times have been notably reduced. To be precise, patients at chosen hospitals are processed faster, with six-hour queues for life-threatening conditions, the baseline leading to a three-hour maximum average wait. More than 44,000 patients, from mid-May to mid-July, have received care from these facilities under the project.

The bracelet system has been closely monitored, with some patients discovering their journey ahead and their expected placement coded into their tickets. This transparency eliminates the uncertainty many face when waiting for an appointment. In the first 10 hospitals, patient waiting times averaged four hours, with radiology the fastest at 15 minutes, Surgery and Cardiology at about an hour each, and Pathology at less than two hours on average. But wait times vary widely, with other hospitals seeing much longer queues in critical care areas.

The system is designed to foster calm and order among patients and healthcare staff, ensuring they know their turn will come and where they will go. This proactive approach has redefined emergency care in Greece, offering a model that could influence other healthcare providers nationwide. In the future, the system will likely expand in phases. Starting from four more hospitals in the Spring, with plans to pilot in another 10 hospitals by the end of September.

When the electronic patient tracking phase becomes operational in 2023, readouts will be available across emergency rooms to help staff intervene on critical incidents. Cities like Athens andvox Sp东风 are set to transition the system into a platform that collects real-time data, allowing for quicker interventions and better coordination with the country’s broader healthcare systems. Of particular note is that nearly 30% of patients using the bracelets were already in urgent care, suggesting the system could reduce such cases if the healthcare system handled everything in the traditional way.

By 2026, the bracelets may be deployed in 100 hospitals, including 100% of the population by this date. The system aims to eliminate the need for patients to leave urgent care, potentially shrinking it entirely, thereby reducing congestion. These advancements are a critical step toward creating a more efficient, patient-centered healthcare landscape. As Greece continues its campaign to modernize emergency services, the bracelet system is a model of innovation that sets a framework for future program changes.

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