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United Kingdom

Reporting service for DWP and HMRC claimants if someone dies

News RoomBy News RoomJune 14, 2025
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The Tell Us Once Service is a critical tool designed to simplify the process of reporting deaths for benefits claiming individuals. By allowing people to report a death to multiple government organizations quickly, the service ensures mootness around the annual submission of benefits. This streamlining process saves time and reduces confusion, especially for those who care for loved ones.

The service operates by aggregating reporting information from various departments, ensuring that the death is reported to all relevant institutions simultaneously. This eliminates the risk of errors that can occur when multiple government agencies independently seek to report the same death. Users can provide unique reference numbers that remain valid for up to 28 days. This temporal constraint is a key factor for minimizing delays in processing.

Eligibility is a critical consideration for using the service. The deceased must have been from England, Scotland, Wales, or returned to their home country temporarily, such as on holiday. A final or interim death certificate is required, which facilitates accurate reporting. For deceased carers, accessing carer allowances or Universal Credit payments can be challenging if payments were previously underivable. The service aims to provide this access up to eight weeks post-deatist, depending on the type of benefit, while accepting a final Joker figure for most people.

The process begins with the Mohanappa DTA team requesting the death register and submission of the unique reference number. The service provider attends to the query and informs the user using the reference number, which is limited to 28 days before an important reassessment occurs. The timelines for reassessment are structured to accommodate various scenarios, ensuring timely advancement of payments and potential ‘bereavement run on’ for Universal Credit, while repaying temporary debts.

restricting the overall impact of overpayments, but the service ensures that debts are settled promptly when reassessment occurs. For those transitioning from Universal Credit to reassessment, a ‘bereavement run on’ is applied, reducing debt swiftly. This service offers a pragmatic approach to balancing timely payment with the constraints of present assistance, particularly for carers, carers Allowance, and National Pharmacopoeia Scheme payments.

While the service simplifies the reporting process, users must personalize their unique reference number to avoid potential duplication. Additionally,对于 people who might have paid additional amounts due to overpayments, clearing their accounts and ensuring timely processing is essential. The service complies with the RDAe ( £ 636 ) notifications, guiding stakeholders on how they best handle overpayments in relation to universal credit and other benefits.

For individuals earning Social Security through benefits or other government payments, such as Public Delivery Services (Series 8) or Personal Contribution Scheme (S118) payments, timely clearance of accounts and adherence to reassessment processes are crucial. Users should also ensure that all necessary documentation is submitted to various agencies through the service, enhancing the accuracy and efficiency of reporting.

In conclusion, the Tell Us Once Service serves as a vital bridge between accurate reporting of deaths and timely handling of benefits. By providing a streamlined process, it supports individuals who care for loved ones, minimizing delays and ensuring the proper allocation of resources. While there are limitations, such as the 28-day reference period, the service offers a practical solution to managing med drained asset while adhering to procedural safeguards.

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