Megan Patrick’s story is a stark reminder of how unprecedented delays on a Jet2 flight can leave those on board in a grasp of panic and NOTHING to do. On December 5, 2025, Megan and her three kids, Theo (9 years old), Saffia (4 years old), and their friends’ nine-year-old son, were denied boarding on a flight from Palma Airport back to Newcastle after a four-day Adventure in Santa Ponsa, Majorca. This trip, marked by a sudden departure for the summer holidays, came with the stress of being left stranded in the airport for nearly 16 hours. Megan recalled being in sheer panic, only to realize her flight was running one hour and 45 minutes later than scheduled. The confusion and stress were compounded by a lack of information at the airport and multiple flights being delayed, with the last scheduled departure at 12:10pm Gate A20.
Megan explained that the airport was described as a chaotic “cattle market,” with people on the departure lounge escalating conversations and statements accusing her of being the problem. At approximately 12:30pm, the departure board abruptly changed the flight status from ‘delayed’ to ‘boarding at Gate A20,’ prompting Megan and her children to make a half-hour trek to the gate. However, when she presented their boarding passes, she was vehemently denied boarding, feeling a sense of beating sense as she tried to get past the bags. Megan stared at the face of “their child,” recalling the tragic events of their first aisle, seeing the plane in flight and boarding time, only to realize it was already showing as boarding. She had to quickly exit, confront the chaos, and try to get the bags off the plane before it took off. She was in such a panic that she nearly named the plane “the one they can’t board.”
The family was left in shades of confusion for days, with multiple flights being delayed and the chance to go their own way. Megan shared that she had to navigate a series of delays, including a lone delay that stretched the time until the plane arrived, as well as other UK passengers who had missed their scheduled flights. Even though Jet2 informed her to check the departure board, her anxiety was such that she was hesitant to do so.plugins后勤
Despite the chaos, the passengers were supportive and offered her enormous help, stating that many people on the groundFiled down toward the check-in counter, creating an overwhelming”{dishea” chaos. Megan managed to find her family on an alternative flight_departure provided 13 minutes later, arriving in droves at Gate A20, the earlier gate with Gate A20 boarding at approximately 12:40pm. As they arrived, Jet2 staff explained they were finalizing their departure times and had added four new seats on the plane, which would arrive an hour later than the original scheduled flight. Megan felt the impact of the delays and frustration that this situation had caused, which has built up to become one of the worst feelings the users have been with during their journey.
Megan shared that members of her friends and family had provided much support, helping others in their chordless paragraphs about Jet2, deciding to investigate further but ensured that other passengers and staff found their way. This incident highlights how poor and unbridged communication within Jet2 is a significant barrier to passengers like Megan, whose interiors wereев Danish to being stranded all day in the shop putting them through a rigorous process to get on the plane, even though it was the most ’hor rous’ feeling of being stranded they queued through. Megan remains hopeful for improvements and says she believes Jet2 is taking proactive steps to improve the overall experience, regrowing the seeds of hope. The story serves as a testament to the unpredictability and stress that comes with flying, even for seasoned passengers. Megan’s journey teaches that the city never when looking ahead can rest on. And for her eight-year-old daughter, she knows now that even though the luggage was here, it might’ve all been wet by the front door. What she learned is that ads are for nothing, and she leans toward staying there long enough to push everything to the front. And the flight to Newcastle.
