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Home»United Kingdom
United Kingdom

Seven reasons DWP can stop your PIP claim – and vital next steps to take

News RoomBy News RoomApril 26, 2025
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Personal Independence Payments (PIP) are a crucial component of disability benefits for millions of people in the UK. These payments, ranging from £100 to £750 a month, are the primary source of support for disabled claimants. Typically, PIP ensures that recipients can manage their daily lives, even if their lives are significantly impacted by their disabilities. However, the DWP (Department for Work and Pensions) often stalls or reduces these payments in occasions without a prior notice, making it crucial for recipients to remain on top of their claims and address any delays promptly.

The DWP’s methods of halting or reducing payments vary, though it is uncommon without warning. These methods include reducing duration, stopping benefits, or declaring eligibility. A delayed outcome can lead to a number of consequences, including missed payments, denial of benefits (True), and accusations of fraud. A review form is often required when a benefit is to end, providing a mechanism for the DWP to evaluate the case and potentially revisit the claim period. Failure to comply with these processes can lead to serious financial implications for recipients.

For many, the time it takes for their PIP payment to be issued or revised isGuy to time, with a delay possibly extending their benefits into the future. Alternatively, delays may result in loss of income or the denial of benefits. For example, a medical assessment may affect eligibility, causing the recipient to lose their fixed-term award or face denial. If a balance sheet is impractical, DWP has an option to suspend payments until further action is taken. In cases where benefits fraud is suspected, a review form is also necessary, although these instances are less common.There is ambiguity on whether benefits fraud should ever be considered a factor, though factual evidence must be considered if inaccuracies occur.

If recipients are unsure why their benefits are being halted or reduced, the PIP helpline offers support. The service is free for both mobiles and landlines and can be reached at 0300 287 1122. If information is unavailable or delays arise beyond reasonable expectation, the recipient can use this service to cancel the claim. In cases where delays last more than one month, contact with Citizens Advice and other charities may be necessary to seek an extension. However, this process can be challenging, and not all recipients can overcome delays during the same month.

If recipients have been accused of benefit fraud, their payments will be suspended until an investigation is conducted. During this period, it may be possible to refund the excess payments owed. If fraud is found to be unfounded, the recipients may seek to cancel their DWP claims. However, if fraud is proven, payments may be adjusted back to show the benefit that would have been received if the recipient had successfully claiming their benefits.

In cases of delayed payments, the recipient has the option to contest the decision to halt or reduce benefits. This process, however, is complicated, and there is no guarantee that actions taken will lead to the recipient’s benefits being restored. If delays continue beyond a month, seeking mandatory reconsideration is recommended, but this process must be initiated within one month of the decision.

Investigations initiated under benefit fraud proceedings are typically ongoing, while other cases are managed under the investigation. If fraud is not a factor, recipients may dismiss their payments and include the agreed-upon amount as part of their savings. If fraud is established, the recipient may cancel individual claims but can rescope individually, which allows them to restart the process and clear the debt. In such cases, the full amount of benefits lost is verified and included to compensate the recipient.

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