Euro News Source
No Result
View All Result
Friday, July 1, 2022
  • Login
  • Home
  • Latest News
    • All Europe
    • United Kingdom
      • England
      • Ireland
      • Scotland
      • Wales
    • France
    • Germany
    • Italy
    • Spain
    • Austria
    • Belgium
    • Netherlands
    • Switzerland
  • Economics
  • Politics
  • Health
  • Sports
  • Videosnew
Subscribe
Euro News Source
  • Home
  • Latest News
    • All Europe
    • United Kingdom
      • England
      • Ireland
      • Scotland
      • Wales
    • France
    • Germany
    • Italy
    • Spain
    • Austria
    • Belgium
    • Netherlands
    • Switzerland
  • Economics
  • Politics
  • Health
  • Sports
  • Videosnew
No Result
View All Result
Euro News Source
No Result
View All Result
Home News United Kingdom Scotland

Woman’s home flooded after neighbour’s pipe bursts &leaves her without toilet

by Francesco Mazzagatti
August 25, 2021
in Scotland
A A
0
152
SHARES
1.9k
VIEWS
FacebookTwitterLinkedin

A PENSIONER’S home which flooded after a neighbour’s pipe burst has been left without a toilet for three MONTHS.

Mary Kelly, 65, has been forced to use the bathrooms of friends and family after extensive flood damage to her home of 30 years.

4

Mary Kelly has been left without use of her £4,500 bathroom for several monthsCredit: SWNS
A communal pipe in her block of flats burst

4

A communal pipe in her block of flats burstCredit: SWNS

An insurance company has been forced to apologise to the fuming pensioner who has been left without use of her £4,500 bathroom after a communal pipe in her block of flats burst.

She has even been forced to use buckets of water to flush her toilet as the draining system is “completely out of use”.

Mary had hoped that Lowther – an arm of Glasgow Housing Association (GHA) – would fix the pipe.

But bosses have fobbed her off, saying it’s the responsibility of the building’s insurer.

Mary said she has been left devastated by the mess.

Apart from the severe inconvenience, she’s had to fork out £200 on emergency repairs on the pipe, and a temporary ceiling for her waterlogged bathroom.

Mary said: “I can’t even wash my hands.

“My neighbour above me has flooded me a few times just through burst pipes.

“In November, the pipe that joins to both of our kitchens burst and the water poured down from his kitchen and into my bathroom.

“I was told the issue wasn’t communal even though it is a shared pipe.

“We have been paying for [management service] fees for about 34 years between us.

“They found more damage than what they initially thought there was.

“So they ripped the whole bathroom out – I don’t have floors, a ceiling, sink, or walls.”

We have been paying for [management service] fees for about 34 years between us.

Mary Kelly

Struggling Mary added that prior to the flooding, her “home was lovely – I had it just perfect and I had worked hard to make it that way”.

She added: “It has already cost me a lot of money.

“It cost me £4,500 to have the bathroom installed in the first place and now it has been ripped out.

“If you pay for services, you should have access to those services.

“When people have disasters they should know they will be okay.

“I’m not looking for the GHA to be a charity service, I’m looking for them to do what we have been paying them to do.”

FOBBED OFF

But she has been going round in circles trying to get someone to fix the ruined bathroom.

A spokesperson for Lowther said: “The leak was found in a waste pipe which has been rerouted through the extension to this customer’s home.

“To be clear, this customer’s home is not insured by Lowther.

“Lowther appoints an insurance company for the block and any claims are made directly by the owner to the insurance company.

“We understand the customer made a claim on the building’s insurance policy and this claim is in progress.

“Any complaints relating to that should be directed to the insurance company, but we are happy to contact them on her behalf and do all we can to help.”

The Davies Group and Ageas Insurance would like to offer sincere apologies to Ms Kelly.

Insurer

The Davies Group and Ageas Insurance – who are responsible for repairing Mary’s home – have apologised for leaving her without a functioning toilet.

A spokesperson said: “The Davies Group and Ageas Insurance would like to offer sincere apologies to Ms Kelly for both the delay in repairing her home and for not taking the time to explain to her what was going on behind the scenes to resolve her claim.

“We are now redoubling our efforts to secure suitable alternative accommodation for her to live in while her home is repaired.

“Ageas, who underwrite the policy terms will be reviewing this claim with Davies (the claims handler) to learn lessons from what went wrong and ensure all our customers receive the brilliant service we pride ourselves on.”

Thousands of pounds had been spent on the bathroom, which has been ruined in the deluge

4

Thousands of pounds had been spent on the bathroom, which has been ruined in the delugeCredit: SWNS
Mary has been left confused over who pays for what after the flooding

4

Mary has been left confused over who pays for what after the floodingCredit: SWNS
Scots ROW through Glasgow street as 50 homes evacuated in flash floods

Source: The Sun

Related Posts

Scotland

Woman, 79, killed & two men, in serious condition after house fire breaks out

July 1, 2022
Scotland

Student, 20, killed herself after struggling with loss of her dad

July 1, 2022
Scotland

Arrogant Sturgeon wants to rip Scotland from UK, she’s like a dictator

June 29, 2022
Scotland

Brits reveal top 40 UK experiences everyone should do before turning 40

June 29, 2022
Scotland

Drunk Scot armed with knife who left boy standing on window ledge dodges jail

June 28, 2022
Scotland

Scots student mowed down and killed boyfriend, 18, after furious money argument

June 28, 2022
Please login to join discussion
  • Trending
  • Comments
  • Latest

Woman livestreams fatal stabbing of half-sister

October 25, 2021

Prison sentences for protestors who pray outside abortion clinics in Spain

February 4, 2022

Investigation opened into porn video recorded on altar of Flemish church

November 3, 2021

Irish couple, 23 and 26, ‘carry out vicious knife attack in Sydney’

October 14, 2021
Freedom Day

Freedom Day

0
Fire Accident

Fire Accident In Iraq

0
Scotland

Advice from the Scotland Prime Minister

0
Brexiteers

Brexiteers Should Thank The EU

0

Wimbledon: Venus Williams and Jamie Murray kick off doubles partnership with acquire around Michael Venus and Alicja Rosolska

July 1, 2022

Govt might need to rethink its method on residing with COVID if summer season surge continues

July 1, 2022

Matteo Guendouzi tends to make lasting transfer to Marseille from Arsenal, Jorge Sampaoli quits as coach

July 1, 2022

Mohamed Salah symptoms new prolonged-term agreement at Liverpool to come to be optimum-paid out player in club’s heritage

July 1, 2022

Recent Posts

Wimbledon: Venus Williams and Jamie Murray kick off doubles partnership with acquire around Michael Venus and Alicja Rosolska

July 1, 2022

Govt might need to rethink its method on residing with COVID if summer season surge continues

July 1, 2022

Matteo Guendouzi tends to make lasting transfer to Marseille from Arsenal, Jorge Sampaoli quits as coach

July 1, 2022

Mohamed Salah symptoms new prolonged-term agreement at Liverpool to come to be optimum-paid out player in club’s heritage

July 1, 2022

Chris Froome is the ‘greatest Tour de France rider of generation’ – Bradley Wiggins

July 1, 2022

Cameron Norrie: British number a single reaches previous 16 of Wimbledon for to start with time

July 1, 2022

Recent Posts

  • Wimbledon: Venus Williams and Jamie Murray kick off doubles partnership with acquire around Michael Venus and Alicja Rosolska
  • Govt might need to rethink its method on residing with COVID if summer season surge continues
  • Matteo Guendouzi tends to make lasting transfer to Marseille from Arsenal, Jorge Sampaoli quits as coach
  • Mohamed Salah symptoms new prolonged-term agreement at Liverpool to come to be optimum-paid out player in club’s heritage
  • Chris Froome is the ‘greatest Tour de France rider of generation’ – Bradley Wiggins

Categories

  • Austria
  • Bahamas
  • Belarus
  • Belgium
  • Breaking News
  • Brexiteers
  • Business
  • China
  • COVID Cases
  • Covid-19
  • Cyber security
  • Debt
  • Economics
  • Energy
  • England
  • Fashion
  • Fire Accident
  • France
  • Freedom Day
  • Germany
  • Health
  • Human Launch
  • Humanitarian
  • Ireland
  • Italy
  • Netherlands
  • News
  • Norway
  • Opinion
  • Politics
  • Refugees
  • Russia
  • Russia
  • Rwanda
  • Saudi Arabia
  • Science
  • Scotland
  • Scotland
  • Spain
  • Spanish-Flu
  • Sports
  • Switzerland
  • Travel
  • Ukraine
  • United Kingdom
  • Videos
  • Wales
  • Zambia

Site Navigation

  • About
  • Advertise
  • Guest Post
  • Privacy Policy
  • Terms & Conditions
  • Contact Us
Euro News Source

Euro News Source is one of the best sources of European News. We provide the latest news from the European Union and its member states, local and international political, economic and sports news. Follow us to receive all news from around the European Union.

© 2021 Euro News Source.

No Result
View All Result
  • Home
  • Latest News
    • All Europe
    • United Kingdom
      • England
      • Ireland
      • Scotland
      • Wales
    • France
    • Germany
    • Italy
    • Spain
    • Austria
    • Belgium
    • Netherlands
    • Switzerland
  • Economics
  • Politics
  • Health
  • Sports
  • Videos

© 2021 Euro News Source.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?